There are common situation that may be due to head failures. There is a small chip located in the head stack that is called PREAMPLIFIER. Working with preamplifiers always includes some difficulties, because, practically, they can not withstand static discharges. If re-soldering is needed, one should follow a number of rules to protect a preamplifier from static damage caused by careless finger touching. Although this task is very risky and it should be done in a high secured lab specially created for this task.
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